Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Contact Forms: Name, email address, subject, and message when you contact us
• Account Information: Email, username, and password if you create an account (optional)
• Tool Inputs: Domain names, IP addresses, and other data you enter into our diagnostic tools

1.2 Automatically Collected Information

• Log Data: IP address, browser type, operating system, timestamps, pages visited
• Cookies: Session cookies, preference cookies, and analytics cookies (see Cookie Policy)
• Usage Data: Tools used, query frequency, response times (anonymized)
• Device Information: Device type, screen resolution, language preferences

1.3 Third-Party Data

• Analytics Services: Google Analytics collects usage data (anonymized IP)
• CDN Services: Cloudflare processes requests for performance and security

2. Why We Collect Data

2.1 Legal Bases for Processing

• Legitimate Interest: Provide, maintain, and improve our services
• Consent: Send marketing communications (opt-in only)
• Contractual Necessity: Deliver requested services and respond to inquiries
• Legal Obligation: Comply with applicable laws and regulations

2.2 Purposes

• Provide DNS and network diagnostic services
• Improve tool accuracy and performance
• Respond to support requests and inquiries
• Detect and prevent abuse, fraud, and security threats
• Analyze usage patterns to improve user experience
• Send service updates and important notifications
• Comply with legal obligations and enforce our Terms of Service

3. Data Retention

4. Third-Party Processors

We work with trusted third-party service providers to operate our services:

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.

Cookie Types

How to Opt-Out

• Browser Settings: Configure your browser to block or delete cookies
• Google Analytics Opt-out: Install opt-out browser extension
• Do Not Track: We honor DNT browser signals

6. Your Rights

Under GDPR and other privacy laws, you have the following rights:

To exercise your rights, contact us at: [email protected]

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Privacy Shield Framework (where applicable)
• Adequacy decisions by regulatory authorities
• Your explicit consent when required

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at [email protected].

9. Data Protection Officer (DPO)

For privacy-related inquiries, contact our Data Protection Officer:

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.